1. Introduction

Welcome to CueTime™ (“Company”, “we”, “our”, “us”). Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.CueTime.io (the “Website”). We comply with global data protection laws, including the General Data Protection Regulation (GDPR – EU), California Consumer Privacy Act (CCPA – US), Personal Data Protection Act (PDPA – Singapore), Lei Geral de Proteção de Dados (LGPD – Brazil), and Privacy Act (Australia).

By using our Website, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please refrain from using our Website.

2. Data Collection

2.1 Personal Data We Collect

We may collect and process the following personal information:

• Name, email address, phone number, and mailing address.
• Account credentials (e.g., username, password).
• Payment information (where applicable).
• User preferences and communications.

2.2 Non-Personal Data

We also collect non-identifiable data such as:

• Browser type and version.
• IP address, device information, and location data.
• Cookies and usage data (see Section 9: Cookies & Tracking).

3. Purpose of Data Processing

We use your data for:

• Providing, maintaining, and improving our Website.
• Processing transactions and customer support.
• Sending marketing communications (only with user consent).
• Analyzing trends and user behavior to enhance our services.
• Ensuring security and fraud prevention.

4. Legal Basis for Processing

We process your data based on:

• GDPR (EU): Legitimate interest, contractual necessity, consent.
• CCPA (US): Consumer rights protection and disclosure transparency.
• PDPA (Singapore), LGPD (Brazil), and Privacy Act (Australia): Compliance with local privacy laws.

5. User Rights

Depending on your jurisdiction, you have the right to:

• Access & Correction: Request a copy of your data and correct inaccuracies.
• Data Portability: Obtain your data in a structured format.
• Deletion & Restriction: Request data deletion or restrict processing.
• Opt-Out: Withdraw consent for marketing or data sharing.
• Lodge Complaints: Contact regulatory authorities if you believe your data is mishandled.

To exercise these rights, contact us at info@cuetime.io.

6. Data Storage and Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. Data is stored securely on encrypted servers, and access is restricted to authorized personnel only.

7. Third-Party Sharing

We do not sell your data. However, we may share data with:

• Service Providers: Hosting, payment processing, analytics.
• Legal Authorities: If required by law or to prevent fraud.
• Business Transfers: In case of mergers or acquisitions.

8. International Data Transfers

Your data may be transferred and stored outside your country in compliance with international data protection laws. We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place.

9. Cookies & Tracking Technologies

We use cookies, tracking pixels, and analytics tools to enhance user experience. You can manage or disable cookies via your browser settings.

For more details, refer to our Cookie Policy 

10. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13 (or applicable age under local law). If we learn that a child has provided personal data, we will take steps to delete it promptly.

11. Changes to the Policy

We may update this Privacy Policy periodically. We encourage you to review this page regularly. Changes take effect upon posting on our Website.

12. Contact Information

For questions regarding this Privacy Policy, contact us at:

• Email: Info@CueTime.io

By continuing to use our Website, you acknowledge that you have read and understood this Privacy Policy